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Thread: is this fair????

  1. #1
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    Default is this fair????

    guy gets job done 5 years ago...and then this rubbish

    i mean i gtee all my work if anyone not happy its just a case of contacting me and ill fix any issue
    http://forums.linn.co.uk/bb/showthread.php?tid=33809
    www.audioorigami.co.uk

    And visit my face book page--- check out Audio Origami

    http://www.facebook.com/AudioOrigamiTonearms

  2. #2
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    Not fair Johnnie. Sounds like a typical Linnie.

    Maybe he should have bought a proper arm

  3. #3
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    You'll not get a fair hearing on there, too many vested interests, inc badge snobs with so much ego and snobbery invested in the BRAND this gives them a chance to come out of the woodwork and pour scorn, the internet is great for little peehees like that, and WTF is that prick Ron the Mon blabbering on about, perhaps go back and apologise for your spelling and grammar, as being Dyslexic makes it hard, and from now on you will PM him with all your posts just so he can correct them for proper spelling, ironic that an American member thinks he has the handle on spelling and grammar.

    Other than that you have asked the OP and he's chosen to ignore you.

    From the pics I can see, the Linn report says arm been dismantled etc, wouldn't take an idiot to work that out, as there is one of your stickers on it, the Tech states it WAS the reassembly that was at fault! he then contradicts himself by saying "how this occurred is unknown" even supposing he is correct and reassembly is to blame, how do we know it left John like that? was it later damaged or bodged, did someone subsequently dismantle it? it was 5 years ago. I mean has the arm been dropped, in shipment, upon fitting, since then, by the owner or was it a family member who has kept quiet for fear of punishment? who knows? certainly not the Linn tech! He is making assumptions, or so it seems from the info presented.

    The facts as I see them from that post.

    At some point in the past this arm passed through John's workshop. (I don't think he's even denying that)

    In Jun 2016 a report from Linn showed how they had repaired an arm with a fault.

    All the rest is conjecture. Hey it might have been John's mistake, he is human afterall, do Linn have 0% failure rate? Was John or the other dealer given a chance to rectify any error if they were found to be at fault? I know if I had been told that my arm was faulty in 2013 2 years after getting it fettled, I would have been straight on to the traders in question pronto, and ask them what they were going to do about it, or I would be seeking legal advice, I certainly wouldn't be paying another dealer to fix someone else mistake. If someone had come to me with that issue I would have told them to speak to the other guy first.

    Something doesn't quite add up, at least in my opinion, my advice is let it lie, take the moral high ground, and get straight on the phone to David Williamson complaining about you being blamed in a report with circumstantial evidence at best.

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    That bloke is well out of order to start a thread like that without contacting John beforehand. As for the fault with the arm, I find it very strange and unusual.

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    There are vested interests at work, but I am sure in true Linn fashion, anything they found innovative will find its way into future iterations of their arms. Concentrate on the literally thousands of happy customers Johnny.

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    Many of us on have personal experience of Johns superb customer service and we all know had he been given the chance he would have sorted it what ever it took. There are a couple of dealers on the Linn site who seem to take a pop at johnny now and again and clearly relished this opportunity to stick the knife in.

    Chin up Johnny.
    Steve1ooo
    LINN LP12/CIRCUS/Sole MK VI /LINGO/ A/O PU7/Audio Ortofon Cadaenza Bronze
    Trichord Diablo+NCPS, Icon Audio stereo 40 MK 111 , Acoustic Energy radiance two.

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    Quote Originally Posted by steve1ooo View Post
    Many of us on have personal experience of Johns superb customer service and we all know had he been given the chance he would have sorted it what ever it took. There are a couple of dealers on the Linn site who seem to take a pop at johnny now and again and clearly relished this opportunity to stick the knife in.

    Chin up Johnny.
    Thing is John would have fixed it even if it wasn't his fault, and no one has established exactly who damaged the arm, it's all conjecture, in fact by having one of their employees libel audio Origami, first to a customer, and then by allowing that customer to publish the libellous material well that makes Linn complicit in my view, be careful John remember what happened to Hamish, funnily enough it was around the time he was fighting Linn in court.

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    No point in taking it too personally Johnnie. It's a dragons den over there and the Linnies will club together. Let it go. You have plenty of satisfied customers who will testify to the work you do.

    The PU7 is a quality product and sounds great. Your rega rewires are installed on thousands of arms and there are plenty of other arms that are working thanks to you.

    Nothing to worry or get annoyed about.

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    I recently had a speaker fall apart internally in transit so the package could have been dropped. I don't know what the Linn report said though as I can't open attachments on the Linn forum.

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    Quote Originally Posted by TIU View Post
    I recently had a speaker fall apart internally in transit so the package could have been dropped. I don't know what the Linn report said though as I can't open attachments on the Linn forum.
    I can
    Attached Images

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    Where's DQ when you need him.

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    Disappointing to hear about this situation, there seems to be alot of grey areas with no contact to J7.

    From one of your many happy customers keep up your good work, I have no hesitation in using your services again in the future & hopefully one your arms a PU7 or Unipivot will grace my turntable.

    C

  13. #13

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    I agree with all of the above about the forum, it's members, certain dealers, David Williamson and Linn themselves.

    The owner stated due to having a Keel and Radikal fitted he didn't immediately notice the arm was not as it should be. Surely according to the Linn report describing the faults the sound should have been well off even with Keel and Radikal. If he never noticed then it's likely he wasted, on his ears, over 5k in a motor and piece of aluminium.

    The dealer at WYSAH is just not a very nice person, the forum is riddled with posts of him having a go at different people. It's usually to do with third parties and being a Linn jobs worth. His knowledge is poor and has been shown up by several members of that forum on occassions like cable capacitance and even the materials Linn use to make their arms. Details you'd expect any dealer to have grasped. Worse of all and i've seen evidence of him making things up to suit his own or Linns agenda. Modt forum members take his words as gospel which is the real shame. In this instance where he has set out to have a go at j7 I would be shocked if it wasn't his idea and that he even wrote the text. 'He won't forget it' Surely that's a threat of sorts?

    WYSAH and Linn have a problem with j7 saving these arms from the bin, they want to sell new replacements and will do anything to discredit anyone in this respect.

    Anyone reading that thread, the details, it's tone, the attack from Ron the Moan Keyboard Warrior will see j7 as the better man, taking the higher moral ground by just ignoring them. I couldn't and I'll state here if Ron the Mon said that to my face i'd plug him into his Valhalla and watch his eyes smoke . I think more damning than anything is David Williamson commenting after RtM attack took place and neither removing or condemning it but instead appearing to condone a personal attack.

    I was warned then banned for in Linns words 'playing the man and not the ball' I'm not surprised though with the double standards, the forum has always been so, the lp12 seems to attract the biggest assholes and all the descent folks get banned. Whole forum experience left a bad taste for me, stopped listening to the tt and looking at the thing makes me angry. Fortunately there are loads of good turntables out there with excellent forums, nice members the majority of which are not up their own arses or their dealers when needing their bearing oiled, asking which side of the mat is more musical or wanting a belt change.

    Sorry about the rant, I just hate seeing descent people apparently bullied, annoys the life out of me.

    So no it's not fair, none of it.
    Last edited by WillRae; 22nd July 2016 at 17:18.

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    No John it is not fair. But then some people can be very self obsessed and only see things their way.
    This situation is not helped by certain Linn dealers being only too ready to take the 'Linn only' stance, criticising certain third party manufacturers/suppliers while seemingly endorsing others. If this seems to smack of double standards, then that's because it is. However,true honesty and integrity will always prevail,and you my friend have both by the bucketload.
    You know you have huge support for your efforts and products,so fear not, take care.

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    What's all this shit? Complaints on the Linn forum against the master of tone arm craft?

    Well clearly The Beaconsfield dealer knows little about arms! "Gimble" my a**e! Yes we know who you are! Sour grapes and sheer nastiness holds no bounds it appears.

    My belief is that this particular arm was stripped by someone after j7 who had repaired it. The other party made a mess of it and the blame aimed at J7 because of the AO label.

    No worries j7 I have some arms for you to cast your spell over, talk soon m8.

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    That's my view John. Linn don't want anyone else working on their arms. It's a deliberate attempt to discredit John.

  17. #17

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    Quote Originally Posted by Samjed View Post
    No John it is not fair. But then some people can be very self obsessed and only see things their way.
    This situation is not helped by certain Linn dealers being only too ready to take the 'Linn only' stance, criticising certain third party manufacturers/suppliers while seemingly endorsing others. If this seems to smack of double standards, then that's because it is. However,true honesty and integrity will always prevail,and you my friend have both by the bucketload.
    You know you have huge support for your efforts and products,so fear not, take care.
    Just like this thread and post 20?, fairly typical of the indiscriminant fire fighting of the lesser spotted Linn Specialist Retailer. In this case the subject is seen rubbishing one product on his way to discrediting another in a sly and calculated manner to his adoring devotees lol (Making everyone on the forum aware he was 'auditioning' j7's excellent unipivot but never offering it to customers)

    The motto for LSR's should be ;

    'no matter how good 3rd party products perform, if it's not profitable for me or it threatens my profits, it's getting trashed in the forum. I'm in business for me, the customer comes after.'

    I'd have nothing to do with any of them or their masters.

  18. #18
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    Well said Willie. LSR's are the world's worst retailers & clearly only in it for themselves, but always under the auspices of caring of their "baah baaah" sheep like followers - like lambs to the slaughter.

    Ron the Mon is a disgusting individual! I wonder if he'll pick up the equally odious Beaconsfield dealer who even when faced with the correct spelling for gimbal spells it as gimble! I wonder if RtM ail have a pop at Macey for that?
    Last edited by John R; 25th July 2016 at 08:08.

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    Not at all sure what is going on , but all I can say is I would from my dealings always have 100 percent trust in our johnnie in hear , a man of principle etc , I do wonder at times if others in the trade do actually realise people do act on there own feelings in matters etc and yes loosing one or two customers etc can be ok , but there customers for a long time as a friend of mine who works on classical instrumets , shred with me after some fantastic service, I had , well richard your going to be playing the bass for a long time so I will get you next time, I have to say I am happy to stil, be a customer after 25 years, botbuying instruments and moving them back to him over the years, I dont seem to get to bothered about this or that make etc as long as my tunes sound good to me I am happy, go jonnie, just ignore the buggers. Richie.aka jazzbass,

  20. #20

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    Apologies Just seen this thread .

    If we assume that the Linn diagnostics is true [ gimbal ect] Then the issue is : Is it reasonable to assume upon the facts that work undertook in 2011 was responsible for a fault diagnosed in 2016.

    In my opinion it is not reasonable to accuse J7 of being responsible for the fault and any accusation upon the present facts is actionable defamation .

    The repair was 5 years ago .
    It is my understanding that the fault found cannot solely be caused by dismantling and re-assembling the arm .
    The arm was returned to a dealer and refitted in 2011, no fault was found .
    The arm was used for 2/3 years and the owner reported no issues with function or sound quality
    The deck was transported by the owner immediately prior to the fault being found [ allegedly there is no evidence of this 2013 meeting ]
    The complainers synopsis of the meeting with the dealer in 2013 is unbelievable . Having found a fault with the arm , the dealer tells him the arm is worthless and he buys an ekos se .
    An allegedly worthless arm is then stored for 3 years . were and how ?
    The complainer was a member of the forum since 2011. There is no record of a complaint in 2013. He explains this by saying forums rules prohibited it . Yet he complained in 2016.
    We are then asked to believe that it took him 3 years to cool down and despite the fact he thought the arm was worthless , he suddenly 3 years later wanted to return an arm for repair .

    None of these facts add up to a convincing explanation as to what happened to this arm since it left OA in 2011 and none of them allow anybody to securely make an allegation that OA was responsible in 2011 for a fault diagnosed in 2016.

    I do not know what happened , the complainer appears to be an unreliable historian and two much time as elapsed . I do know one thing , as the law currently stands and upon the current facts you cannot legally accuse OA of being responsible for the damage to that arm


    p.s - The Linn report is lazy self justifying rhetoric . One wonders what they would have written had they been aware of the facts .
    Last edited by Daniel Quinn; 27th July 2016 at 09:27.

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